Privacy Policy

This policy tells you about how we use and protect your personal information.

Scope

This Privacy Policy describes how we handle your personal information for our services on the SRECTrade.com. By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users and is otherwise effective on July 1, 2008.

Collection

You can browse SRECTrade.com without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in the United States.

 

We may collect and store the following personal information:

  • email address, physical contact information, and sometimes financial information, such as credit card or bank account numbers;
  • transactional information based on your activities on the sites (such as bidding, buying, selling, item and content you generate or that relates to your account);
  • dispute resolution, correspondence through our site, and correspondence sent to us;
  • other information from your interaction with our site, services, and content, including computer and connection information, statistics on page views, traffic to and from the sites, IP address and standard web log information;
  • information from other companies, such as demographic and traffic data; and
  • other supplemental information from third parties (for example, if you incur a debt to SRECTrade, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law; or if the information you provide cannot be verified, we may ask you to send us additional information, such as your driver license, credit card statement, or a recent utility bill or other information confirming your address, or to answer additional questions online to help verify your information).

Marketing

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may use your information to improve and personalize our services and content.  If you do not wish to receive marketing communications from us, simply indicate your preferece at the bottom of our marketing e-mails.

Use

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience.  You agree that we may use your personal information to:

  • provide the services and customer support you request;
  • resolve disputes, collect fees, and troubleshoot problems;
  • enforce our User Agreement;
  • customize, measure and improve our services and content;
  • tell you about service updates; and
  • compare information for accuracy, and verify it with third parties

Our Disclosure

We may disclose personal information to respond to legal requirements, enforce our policies, or protect anyone's rights or property. We may also share your personal information with:

  • Members of our corporate family to help detect and prevent potentially illegal acts.
  • Service providers under contract who help with our business operations (such as fraud investigations and bill collection).
  • Law enforcement or other governmental official, in response to a verified request relating to a criminal investigation or alleged illegal activity,  In such events, we will disclose information relevant to the investigation, such as name, city, state, zip code, telephone number, email addres, user ID history, IP address, fraud complaints, and bidding and listing history.
  • Other business entities, should we plan to mert with or be acquired by that busines entity.  Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information.  If your personal information will be used contrary to this policy, you will receive our notice.

Without limiting the above, in an effor to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, cour order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

Using Information from SRECTrade

SRECTrade enables you to share personal and financial information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users' contact and financial information to facilitate your transactions. When users are involved in a transaction, they may have access to each other's name, User ID, email address and other contact information. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.

You agree to use user information only for:

  • SRECTrade transaction-related purposes that are not unsolicited commercial messages;
  • using services offered through SRECTrade, or
  • other purposes that a user expressly chooses.

Cookies

We use "cookies" (small files placed on your hard drive) to help analyze our web page flow; customize our services and content; measure promotional effectiveness, and promote trust and safety. A few important things you should know about cookies are that:

  • We offer certain features that are available only through the use of cookies.
  • We use cookies to help identify you and maintain your signed-in status.
  • Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
  • You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of our services.
  • You may encounter cookies from third parties on certain pages of the sites that we do not control. For example, if you view a web page created by another user, there may be a cookie placed by that web page.

No Spam, Spyware or Spoofing

We and our users do not tolerate spam. Make sure to set your SRECTrade notification preferences so we communicate to you as you prefer. You are not licensed to add other SRECTrade users, even a user who has purchased an SREC from you, to your mailing list (email or physical mail) without their express consent. To report SRECTrade-related spam or spoof emails to SRECTrade, please forward the email to SRECTrade. You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered in our community, we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.

Account Protection

Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your SRECTrade password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify SRECTrade and change your password.

Accessing, Reviewing and Changing Your Personal Information

You can see, review and change most of your personal information by signing on to SRECTrade. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement, and take other actions otherwise permitted by law.

Security

Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are bidders, buyers or sellers, different rules may apply to their use or disclosure of the information you disclose to them. SRECTrade does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.

General

We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted on the Site. In addition, we will notify you through the SRECTrade Message Center. If your questions are not answered online, you may write to us using the Contact Us form.